Terms & Conditions
Union Car Parts® Ltd
Company Number: 16643921
Registered Office: 143–145 Broadway, London, England, W13 9BE
Email: info@unioncarparts.com
Phone: 07990 957942
Last Updated: 23/01/2026
Contents
- Introduction
- Company Information
- Trademark Notice
- Global Trademark Disclaimer
- Eligibility
- Orders
- Checking the Accuracy of Fit
- Pricing & Payment
- Statutory Rights
- Delivery
- Returns & Refunds.
- Manufacturer Warranty
- Liability
- Intellectual Property.
- Privacy
- Governing Law
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Union Car Parts® Ltd website and the purchase of goods from Union Car Parts® Ltd (“Union Car Parts®”, “we”, “us”, or “our”). By accessing our website or placing an order, you agree to be legally bound by these Terms. If you do not agree to any part of these Terms, you must not use our website or services.
We reserve the right to amend these Terms at any time. Any changes will take effect immediately upon publication on our website. It is your responsibility to review the Terms periodically.
2. Company Information
Union Car Parts® Ltd is a company incorporated and registered in England and Wales under company number 16643921. Any reference to “you” or “your” refers to the customer or user of our website and services.
3. Trademark Notice
Union Car Parts® is a registered trademark in the United Kingdom (Registration No. UK0004267820). All rights in the trademark are owned by Union Car Parts® Ltd. Unauthorised use, reproduction, imitation, or modification of the trademark without prior written consent is strictly prohibited and may result in legal action.
4. Global Trademark Disclaimer
Trademark protection for Union Car Parts® may not apply outside the United Kingdom. We make no representation that the trademark is registered, recognised, or enforceable in jurisdictions outside the UK. Any unauthorised use outside the UK is undertaken at the user’s own risk. Notwithstanding the foregoing, Union Car Parts Ltd reserves the right to take legal action where unauthorised use infringes its rights or causes commercial harm, to the fullest extent permitted by applicable law.
5. Eligibility
To place an order, you must be at least 18 years old and legally capable of entering into a binding contract. By placing an order, you confirm that all information provided, including personal, delivery, and payment details, is accurate, complete, and current. We reserve the right to refuse service where eligibility requirements are not met.
6. Orders
All orders are subject to acceptance and availability. An order is only deemed accepted once payment has been successfully processed and confirmed. We reserve the right to cancel or refuse any order, including but not limited to cases involving pricing errors, inaccurate product descriptions, stock availability issues, technical errors, or suspected fraudulent activity. Where an order is cancelled, any payment received will be refunded.
7. Checking the Accuracy of Fit
It is the customer’s responsibility to ensure that any goods ordered are suitable for their vehicle prior to purchase. Vehicle compatibility information, including registration-based lookups, product descriptions, and fitment guides, is provided for guidance only and does not constitute a guarantee of suitability.
Customers must verify compatibility by checking manufacturer part numbers, vehicle specifications, engine codes, VIN details, or by seeking professional advice before placing an order. Union Car Parts Ltd shall not be responsible for errors arising from incorrect, incomplete, or inaccurate vehicle information supplied by the customer.
Goods ordered incorrectly due to fitment errors may be returned in accordance with Section 11 (Returns & Refunds), provided they are unused, uninstalled, and in their original packaging. Items that have been fitted, attempted to be fitted, or damaged as a result of incorrect fitment may not be eligible for return or refund, except where required by statutory rights.
8. Pricing & Payment
All prices are displayed in GBP and include VAT unless stated otherwise. Prices may change at any time but will not affect orders that have already been accepted. Full payment must be received and cleared before goods are dispatched. We accept payment methods as displayed on our website and reserve the right to decline specific payment methods at our discretion.
9. Statutory Rights
Nothing in these Terms and Conditions shall limit, exclude, or affect your statutory rights as a consumer under applicable UK law, including but not limited to the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Where goods supplied by Union Car Parts Ltd are faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement, refund, or other remedy as provided by law. These statutory rights apply in addition to any warranties or returns policies offered by us.
10. Delivery
Delivery times provided are estimates only and are not guaranteed. Delays may occur due to factors beyond our control, including courier delays, supply chain disruptions, or adverse weather conditions. Union Car Parts Ltd shall not be liable for delays in delivery where reasonable steps have been taken to dispatch goods in a timely manner.
11. Returns & Refunds
You have the right to cancel your order within 14 days of receiving the goods in accordance with the Consumer Contracts Regulations 2013. Returned items must be unused, uninstalled, and in their original packaging unless they are faulty.
Faulty, damaged, or incorrect items must be reported within 30 days of receipt. Where a product is confirmed to be faulty, remedies will be provided in accordance with your statutory rights and, where applicable, the Manufacturer Warranty described in Section 12. Refunds or replacements are subject to inspection and verification. Refunds will be issued once returned goods have been received, inspected, and approved.
12. Manufacturer Warranty
Any manufacturer warranty provided applies strictly in accordance with the manufacturer’s stated terms and conditions. Warranties do not cover normal wear and tear, misuse, incorrect installation, improper maintenance, unauthorised modifications, or damage caused by external factors. Some warranties may include limitations relating to time, mileage, usage, or installation by a qualified professional.
13. Liability
To the fullest extent permitted by law, Union Car Parts Ltd shall not be liable for any indirect, incidental, or consequential losses, including but not limited to loss of vehicle use, loss of profits, loss of business, or loss of goodwill.
Nothing in these Terms shall make Union Car Parts Ltd responsible for losses arising from misuse, incorrect installation, or failure to comply with manufacturer instructions. Any liability in respect of product defects shall be limited to remedies available under your statutory rights and, where applicable, the Manufacturer Warranty set out in Section 12. Our total liability in connection with any order shall not exceed the price paid for the goods concerned. Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.
14. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is owned by or licensed to Union Car Parts Ltd and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or otherwise exploited without prior written permission.
15. Privacy
We process personal data in accordance with applicable data protection legislation. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
16. Governing Law
These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.